1 reviews | Active since May 2011
Bull**** Service
Bought A Hisense Fridge on the 18/09/2018, from August 2019 till date i have logged 4 call outs on the fridge, fridge rubber has been changed 3 times now again the fridge rubber is not holding so the food is all warm inside the fridge, and prior it was over freezing the fridge from Friday 22nd i have been Liaising with Game Gateway and no feedback till date all the managers are waste of time Andre Klassen cant take calls spoke to Neville and Zubeer advised on Thursday when i spoke to him he advised me that a Senior Manager from hisense will call me and also advised our policy is to credit if it has been more than 3 times, i waited Friday Saturday no call called him up again no answer went to the store on Saturday and waited like 20minutes no manager saw to me, to be quite frank i am really disgusted by the Game rule and service after spending so much money there on many appliances makes me wonder in future, i eventually called Hisense, as well they said someone will come out, i waited 1 week 2 days and still no feedback, and my fridge is ****ed UP. are they going to compensate me for my food and meat stuff and cooldrinks A big NO 1st issue Fridge rubber is coming out 3months in a row after it was replaced. 2nd issue Fridge is freezing A fridge never freeze like a freezer 3rd issue Fridge door is not closing full as the rubber has a big gap and now all my cold stuff like medicines, juices etc are not getting cool i actually using tape to stick the doors 1st ref number: *** 2nd ref number: ***rd ref number :*** ( Hisense Repeated this Number) I WANT A CREDIT SO I CAN TAKE SOMETHING OR A REFUND REALLY UPSET
