Broken tv

<p>On the 20th of March 2016, I bought a 55" hisense tv UHD at Makro durban, the tv was only opened 2weeks ago as we were waiting for house transfers to go thru. The tv was bought and kept because it was going on special at the time for R10 000.</p> <p>On opening the box, the tv was cracked, makro was contacted immediately and after 2weeks of the run around from makro, I was told that nothing could be done and that I must come pick up my broken tv.</p> <p>The tv was not opened to show us that everything was in order, and how do we know that this didn't happen in store or in transit. When I asked for footage of tv of how it it was packed and checked, apparently there is no footage.</p> <p>Maybe it was my fault for not opening the tv at the time of purchase but I didn't expert to be sold a broken tv.</p> <p>I'm writing this email as a plee for some help because I am getting no joy with makro and hisense.</p> <p>I await to hear your feedback</p> <p>Kind Regards<br />Alvina<br /> ********** 995<br /> ********** </p>