CK
Corné K
1 reviews | Active since Feb 2025
11 Feb 2025, 21:20
Broken Appliance Delivered - No service 4 weeks later
I purchased a Hisense 10Kg Smart Heat Pump Tumble Dryer on Take-a-Lot on 16 January 2025. A technician came out and informed me that the machine must have been broken during delivery. After numerous calls to get this resolved, Hisense has still not collected the broken machine or arranged for a refund. No aftersales service at all.
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Corné K's updateReviewer Update
13 Feb 2025, 12:08According to Takealot's site when you select return it displays a message "Takealot does not facilitate any manufacturer returns, please contact the manufacturer directly" this was the reason it was logged directly with yourselves. I did notify them yesterday after the machine was eventually collected. 4 weeks later now Takelot blames Hisense and Hisense blames me! Love this.
CK
Corné K's update13 Feb 2025, 12:08
Reviewer Update
According to Takealot's site when you select return it displays a message "Takealot does not facilitate any manufacturer returns, please contact the manufacturer directly" this was the reason it was logged directly with yourselves. I did notify them yesterday after the machine was eventually collected. 4 weeks later now Takelot blames Hisense and Hisense blames me! Love this.