MN
Milton N

1 reviews | Active since Oct 2018

28 Jul 2023, 10:11

BOUGHT A HISENSE FRIDGE ON THE 18th JULY ITS EXACTLY 10 DAYS TODAY WITHOUT A FRIDGE BUT I PAID CASH FOR THE ITEM INFUL😡

Unsatisfied client

I bought a Hisense black mirror fridge at Fairprice Chamdor on the 18th July ,the fridge was delivered on the 21st July. I was instructed to turn on the fridge on after 8 hours which I did the fridge came at 10am and I turned it on around 6pm Saturday we saw that the fridge temparature was not going up the cheese was melting ,then we increased the temparature to the maximum number 7 still nothing the fridge is warm Monday I phone fairprice they asked me to come to the store they will book the fridge with Hisense to my surprise how do you book a repair on a new fridge 🥲 Hisense phones me the same day that they will send a technician through they just received a job cart from fair price I ask the lady how do I accept that you repair a 3 days old fridge she promise me a call back to investigate then she doesn’t call me. Tuesday I phone Fairprice using my cellphone kind you it’s an 087 number to follow up after I show them how unfair this whole thing is toward me they phone me to say they spoke to Hisense the fridge will be replaced today it’s Friday I still don’t have fridge l.Thank God it’s winter but I now have to put things on the floor so they don’t quickly go off. This is terrible I regret buying from Fairprice and Hisense.

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