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bM
bongi M

1 reviews | Active since Aug 2016

29 Sept 2025, 16:05

Bad TV quality

I bought a TV from them about a year or 2 ago and since day one it has been a pain to own. It switches itself off and sometimes the picture just turns green or picture is distorted. Some days it refuses to switch on.

0
Replies (6)
Hisense
Hisense's reply29 Sept 2025, 16:11
Official
Good day Bongi,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Kindly note that the VOC Department will be reaching out to you directly for further assistance.

Kind regards,
Hisense South Africa

Best regards,

Hisense
Hisense's reply29 Sept 2025, 16:14
Official
Good day Bongi,

Kindly note that the VOC Department attempted to contact you but was unable to reach you. Please provide an alternative contact number or kindly send us an email at *** with your details, including your proof of purchase, so we can assist you further.

Kind regards,
Hisense South Africa

Best regards,

bM
bongi M's update29 Sept 2025, 16:17
Reviewer Update
Please call on ***
Hisense
Hisense's reply30 Sept 2025, 08:37
Official
Good day Bongi,

Kindly note that the VOC Department tried to contact you again this morning on the number you provided, but were unable to reach you. They have also sent you an email—please respond to it so that we can assist you further.

Kind regards,
Hisense South Africa

Best regards,

bM
bongi M's update30 Sept 2025, 16:39
Reviewer Update
If you are looking to buy a TV don't get a hisense. I kept the box and warranty card but because I don't have a slip they are refusing to fix it. Do yourselves a favor and buy another brand.
Hisense
Hisense's reply01 Oct 2025, 08:34
Official
Good day Bongi,

Kindly note that we have contacted your mother, and she confirmed that she will return to the store of purchase to obtain the proof of purchase.

Kind regards,
Hisense South Africa

Best regards,