RB
Ruth B

1 reviews | Active since Mar 2022

18 Aug 2024, 15:40

bad substandard factory fault

hisense dishwasher H13 DMS

please think twice before buying this dishwasher. not even 18m in the racks have started to disintergrate through rust, we have followed all guidelines, there is no way a product should need a R2200 replacement rack 18 months in. the company covers themselves in fine print against rust, and is therefor able to use inferior materials and get away with it, infact it makes one wonder about their other products, not a pleasant experience dealing with them, certainly lost a customer in our family. i have read this is a common problem. the honest thing to do would be recall the rack,

0
Replies (1)
Hisense
Hisense's reply18 Aug 2024, 16:22
Official
 Hi Ruth,Thank you for contacting us.

We have received your query and are currently looking into it.We appreciate your patience and will be in touch with you soon.

Kind regards, TPN