Bad Service, Its not about the money!!!!

This was really uncalled for my partner called to check up on a claim after a technician evaluated our tv, a cash purchased item. The report had more no's on it and the person did not check for the remote, box, batteries nor asked ect, As he should have done to the requirements of his report/data sheet. I asked him to email me what the outcome would be and that was never sent. I asked him to let me know how much it would be in that case of the company does not want to cover. My partner followed up on this number attached below and the person did not want to give their name clearly has an attitude and the worse service yet. There's a reason why i did not want to purchase Any brand of Hisense and did not know Toshiba falls under their repair services. Really bad experiences been going on for over a month you should shame yourself - Its not about the money , its about helping your clients/customers find a solution to the issue, and then you take from there. >>>> This is the number my partner spoke to did not even give a chance to speak about what we can do .....*** Hisense Repair Centre