YEdK
Yolande Everton de Klerk
1 reviews | Active since Dec 2017
22 Jul 2022, 05:39
Bad service - Hisense
Still no feedback from them. They tried to call me when I was in a meeting. I called back, talked to a lady and she put me through to someone else. Hung up on the line for longer than 2 minutes. Still no feedback from Hisense on my tumble dryer that is faulty. The can atleast send me an email as well. They have my details all on email.
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Hisense's replyOfficial
29 Jul 2022, 08:30Dear Yolande Everton de Klerk,
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you shortly.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you shortly.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Hisense's reply29 Jul 2022, 08:30
Official
Dear Yolande Everton de Klerk,
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you shortly.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you shortly.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3