DB
Dewald B

1 reviews | Active since Dec 2020

09 Apr 2021, 10:41

Bad service from Hisense!

Bought a fridge at Game three months ago and now the fridge is not working. Game is not willing to assist and say we must sort it out with Hisense. They aend a technician out a week later to say it is a internal blockage and can't fix it. I have a baby who is on medicine that needs to be refrigerated. Lost that and medical aid is not covering it. That is not to mention the meat i had to throw away. Richards bay is extremely warm this is the utter most useless service from Hisense. I bought a new one to not have problems and now i am having more problems. Be careful where you buy a fridge and what make!

0
Replies (1)
Hisense
Hisense's reply13 Apr 2021, 12:35
Official
Dear Dewald,

Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and the reference number is  867070.

One of our Customer Care Agents will be in contact with you shortly. 

Kind Regards 

Hisense Customer Care 

email: ***