MM
Moeder M
1 reviews | Active since Dec 2021
11 May 2023, 12:31
Bad service from game klerksdorp and hisense
I bought a 55 inch of hi sense on the 02/12/2020 and the guarantee is 4 years, i have send the slip to game klerksdorp and they told me that hi sense doesn't see the slip, and it's been a month waiting, the TV is not working and the tecnk8that came into the house told us that they can't repair the TV, now hisense doesn't want to refund us, this is bad, as my mom wants the tv
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Replies (4)0
Replies (4)
Hisense's replyOfficial
11 May 2023, 16:22Good day Moeder
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number or job card ref number . This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number or job card ref number . This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Hisense's reply11 May 2023, 16:22
Official
Good day Moeder
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number or job card ref number . This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number or job card ref number . This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
MM
Moeder M's updateReviewer Update
12 May 2023, 12:14Ticket number 997073 good day that is my ticket number of TV that game klerksdorp can't resolve,
MM
Moeder M's update12 May 2023, 12:14
Reviewer Update
Ticket number 997073 good day that is my ticket number of TV that game klerksdorp can't resolve,
MM
Moeder M's updateReviewer Update
16 May 2023, 11:24Good day. I did sent the till slip via email. Please check for me and get back to me please
MM
Moeder M's update16 May 2023, 11:24
Reviewer Update
Good day. I did sent the till slip via email. Please check for me and get back to me please
Hisense's replyOfficial
16 May 2023, 11:26Good day Moeder
Thank you, we will check it.
Kind regardsHisense SA
Thank you, we will check it.
Kind regardsHisense SA
Hisense's reply16 May 2023, 11:26
Official
Good day Moeder
Thank you, we will check it.
Kind regardsHisense SA
Thank you, we will check it.
Kind regardsHisense SA