Bad Service - extreme busy phone lines

On Thursday, I got through to the call centre agent who logged a service call. I was advised that the technician will contact me. Its Tuesday ,and still no call from a Technician. <br> <br> Tried to callcentre number again and you wait 1 hour in the queue only to be caller number 9 waiting to speak to a representative. <br> <br> Emails are read but no response is received. I called the receptionist number and was transferred to the manager, Faiz, however the call never made it. currently holding on the line again for the past 30mins and only to be caller 15 waiting to speak to a representative. <br> <br> The aftersales service is bad. I will never purchase any Hisense product again. <br> <br>