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Shenaaz E
1 reviews | Active since Dec 2021
01 May 2023, 09:09
Bad service bad products
I purchased a dryer machine in July last year. unfortunately the machine was giving problems like not drying or spinning i emailed hisense several times to come out as i even purchased an extended warranthy. they emailed back asking for proof of purchase which i sent but no further response from them.
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Replies (2)
Hisense's replyOfficial
04 May 2023, 09:18Good day Shenaaz
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regards
Hisense SA
Hisense's reply04 May 2023, 09:18
Official
Good day Shenaaz
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regards
Hisense SA
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Shenaaz E's updateReviewer Update
04 May 2023, 09:38977243 they asked for prrof of purchase which i sent plus follow up emails
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Shenaaz E's update04 May 2023, 09:38
Reviewer Update
977243 they asked for prrof of purchase which i sent plus follow up emails