GB
George B
1 reviews | Active since Mar 2012
28 Oct 2021, 13:06
Bad Service
I phoned Hisense to fix my tv Hisense refered me to a technician(Macpro) he charged me R2500 he did not fix my tv Now i am trying to phone him to check his repair he dont answer his phone i called their service centre a lady called veronica was very rude and arrogant with me i am dissapointed with Hisense SA
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Replies (4)GB
George B's updateReviewer Update
10 Nov 2021, 08:47On further investigation I looked for my slip for the purchase of the tv I found the tv was still under warranty I told Hisense about this after I was charged 2500 by their Technician(Macpro) who they reffered me to
GB
George B's update10 Nov 2021, 08:47
Reviewer Update
On further investigation I looked for my slip for the purchase of the tv I found the tv was still under warranty I told Hisense about this after I was charged 2500 by their Technician(Macpro) who they reffered me to
GB
George B's updateReviewer Update
17 Nov 2021, 07:31I am very dissapointed and will never buy any hisense products the way you have treated me and the service i got you have lost a customer i bought 2 tvs my biggest mistake people be careful when choosing a hisense you might regret it
GB
George B's update17 Nov 2021, 07:31
Reviewer Update
I am very dissapointed and will never buy any hisense products the way you have treated me and the service i got you have lost a customer i bought 2 tvs my biggest mistake people be careful when choosing a hisense you might regret it
GB
George B's updateReviewer Update
08 Dec 2021, 09:20I just want to say this company does not care about their customers after spending my hard earned money with them I had no concrete response since I lodged my complaint 28 October 2021i still have the fault on my tv where the picture jumps it has not been fixed after I paid them 2500 and my tv was still under warranty all they wanted to do is remove the part and leave the tv as it was broken where is the customer service what happened to my warranty why they want to remove a part and leave my tv broken this does not make sense We are being taken for a ride by Hisense I urge you before spending your hard earned money on Hisense think again remember that it could be a big mistake buying a Hisense product dont expect to be respected as a customer.
Their Technician(Macpro)
Their Technician(Macpro)
GB
George B's update08 Dec 2021, 09:20
Reviewer Update
I just want to say this company does not care about their customers after spending my hard earned money with them I had no concrete response since I lodged my complaint 28 October 2021i still have the fault on my tv where the picture jumps it has not been fixed after I paid them 2500 and my tv was still under warranty all they wanted to do is remove the part and leave the tv as it was broken where is the customer service what happened to my warranty why they want to remove a part and leave my tv broken this does not make sense We are being taken for a ride by Hisense I urge you before spending your hard earned money on Hisense think again remember that it could be a big mistake buying a Hisense product dont expect to be respected as a customer.
Their Technician(Macpro)
Their Technician(Macpro)
GB
George B's updateReviewer Update
14 Dec 2021, 13:56My Tv is not going on at all now this since the Hisense technician worked on my TV not even 3 months
GB
George B's update14 Dec 2021, 13:56
Reviewer Update
My Tv is not going on at all now this since the Hisense technician worked on my TV not even 3 months