TM
Tinashe M

1 reviews | Active since Aug 2013

05 Oct 2015, 14:03

Bad service

I bought a Hisense TV about 3 years ago. I lost the base. Called Hisense to try and get the part. It took me over a week of constant calling for them to tell me they don't have it in stock and they don't even make the part anymore so they can't do anything about it. So now I am stuck with a TV I can't use. My advise don't buy any of the TVs. Not worth it if you have to throw it away after 3 years.

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Replies (1)
Hisense
Hisense's reply13 Oct 2015, 12:39
Official
Hello Tina1985,

Dear Customer

We regret you experience after the loss of our TV's Base.

We'll request that our Spares Team contact you in attempt to resolve your concern,

They may too be reached via ***3
or via email ***

Hisense Service Team
***3