RC
Robyn C
1 reviews | Active since Mar 2021
01 Mar 2021, 22:28
Bad product and service
DO NOT PURCHASE FROM HISENSE
I bought a fridge in November from Fair price at Southgate. They keep referring me to Hisense. The fridge doesn't get cold on top, makes a noise and my milk keeps going off. They sent two technicians to my house and had the nerve to say I must pay for the 3rd one... The technicians don't do much and keeps on saying nothing wrong.. I spoke to a consultant today and she was so rude... I regret buying their product...
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Hisense's replyOfficial
03 Mar 2021, 09:04Dear Robyn Cameron,
Thank you for taking making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 835527.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Hisense's reply03 Mar 2021, 09:04
Official
Dear Robyn Cameron,
Thank you for taking making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 835527.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***