Bad customer services at hisense service center

I have logged a call regarding tv to be repaired they on the 24/07/21 to fetch the tv at my place. I did call on the 29/07/21 as I have received a message saying as categorized as a completed repaired contact us .I did contact them they said it's not yet done .I call again on Wednesday on 04/08/21 they said it was completed on monday 02/08/21 they are waiting for technicians to dispatch the tv I call again on the 05/08/21 they said I will get a call from the technician and I also got a message that it has been completed repaired .I call again today I got this rude girl by the name of Thuli Ngema telling me that I have to wait for the tv the time they deliver to my place it could be sometime next week I cannot tell them what to do ..they will deliver the tv when the technician is ready to do so I can go to hello Peter doesn't afraid of anything that's her job .By the way that tv it belongs to me I think this it needs ombudsman as they is no policy that they have given to me to read Jerry Liu as a CEO of hisense he needs to intervene as I want the tv what does it still doing there if it has been repaired .I hope tomorrow which is Saturday I need the tv as it has been finalized to be repaired to be delivered to my house as seen yesterday. Customer service of hisense it's so pathetic they don't know how acknowledged customers .I believe if you finished to repaired a customer item it needs to he returned where it belong to the owner I have never been treated like this .I will never ever recommend a person to buy hisense customer service is pathetic yooo