GD
Gugulethu D
1 reviews | Active since Mar 2021
24 Mar 2021, 10:28
Bad customer service from Hisense
Talk about bad customer service, it has took about close to two months for Hisense to credit me with a new unit. I purchased a Hisense Smart TV from Take a lot but due to its faulty problems and lack of stock from Hisense. I was told that I would be given a new unit. Up to date I am still awaiting for this matter to be solved. Their complaints department is just a waste of time, still no call from them.
Never ever buying a Hisense product again.
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Hisense's replyOfficial
24 Mar 2021, 10:56 Dear Gugulethu,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 852411.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 852411.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Hisense's reply24 Mar 2021, 10:56
Official
Dear Gugulethu,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 852411.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 852411.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***