MN
Marlon N

1 reviews | Active since May 2023

12 May 2023, 12:00

Bad bad bad

Bad bad bad. Everyday I have to deal with a different agent and every day I had to sent the documents to different agents and I am so frustrated about your service.

0
Replies (2)
Hisense
Hisense's reply12 May 2023, 15:37
Official
Good day Marlon 
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA 
Hisense
Hisense's reply15 May 2023, 11:25
Official
Good day Marlon 
Thank you for providing us with the ticket number, kindly fill & send the service request form that was email to you so that we can book a service call. The technician will come & assess the TV then will approve credit if there is no physical damage on the unit.
Kind regardsHisense SA