AZM BAD QUALITY AND CUSTOMER SERVICE

Hi

I wish that I can actually give a rating of 0 instead. I bought a Fridge at Macro Montagu gardens in May 2020 during the hard lockdown as my trusted 14year old Samsung Fridge finally gave in.

I noticed that the temperature of the fridge was not very cold and thought it might only be a setting. Tried everything, nothing worked. As the summer months approached a noticed that I’m always throwing away food that’s only been in the fridge for 2 or 3 days. I finally contacted Hisense in January 2021 after which they sent out a technician. The technicians been to my place 3 times already and there’s no difference to the fridge. The Freezer freezes perfectly, however the top shelves of the fridge barely has any cold air. The last time the technicians was here was exactly just over a week ago and I’ve heard absolutely nothing. The service is appalling and I will definitely not ever purchase any of their products again.

Stick with what you know and what have been reliable brands.