Z
Zara
1 reviews | Active since Jun 2026
11 Jun 2026, 10:50
At first the hisense...
At first the hisense customer care team wasn't helpful, Alot of back and forth and nobody could give me any feedback until I was put through to a customer care where a well mannered kind women Mrs Motlago (sorry for the spelling) handled my case, provided me with frequent response and feedback and ultimately followed the process with me until the very end, therefore I would like to give her personally a 5 start review on her services rendered
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Hisense's replyOfficial
11 Jun 2026, 13:09Hi Zara
Thank you for your detailed feedback. We sincerely apologise for the initial challenges and lack of communication you experienced.We’re truly pleased to hear that Motlato was able to turn your experience around with her professionalism, kindness, and consistent support throughout the process. Your kind words and 5‑star recognition will be shared with her—it will mean a great deal.We appreciate your patience and continued support.
Regards
RM
Thank you for your detailed feedback. We sincerely apologise for the initial challenges and lack of communication you experienced.We’re truly pleased to hear that Motlato was able to turn your experience around with her professionalism, kindness, and consistent support throughout the process. Your kind words and 5‑star recognition will be shared with her—it will mean a great deal.We appreciate your patience and continued support.
Regards
RM
Best regards,
Hisense's reply11 Jun 2026, 13:09
Official
Hi Zara
Thank you for your detailed feedback. We sincerely apologise for the initial challenges and lack of communication you experienced.We’re truly pleased to hear that Motlato was able to turn your experience around with her professionalism, kindness, and consistent support throughout the process. Your kind words and 5‑star recognition will be shared with her—it will mean a great deal.We appreciate your patience and continued support.
Regards
RM
Thank you for your detailed feedback. We sincerely apologise for the initial challenges and lack of communication you experienced.We’re truly pleased to hear that Motlato was able to turn your experience around with her professionalism, kindness, and consistent support throughout the process. Your kind words and 5‑star recognition will be shared with her—it will mean a great deal.We appreciate your patience and continued support.
Regards
RM
Best regards,