#Anything but a Hisense!! What terrible products and services!!

I have had the worst customer service experience dealing with the Hisense Customer Service team. I logged a call for a one year old 55 inch Smart TV with a black screen issue. I was told that they would assign a technician in 5-7 working days, which has turned out to be 15 working days and still no sign of a technician despite 2 calls to follow-up.

Today, I was told that the TV will be taken away (when the technician eventually comes) for another 5-7 working days (which based on experience I suppose means another 15 working days?!)!!

This company has "For the love of your home" as their slogan but they should really focus on fixing their own operations before selling anymore TV's and appliances!!

The service Agents refused to provide a Senior Managers contact details and the Team Leader could not be bothered to talk to me as an irate customer so as to provide an explanation and help resolve the situation!

I will never buy another Hisense product ever!! If I had the money, I would take out a whole 1 Page advert spread in all papers, telling South Africans to buy #AnythingbutHisense!!!