MM
Mogau M

1 reviews | Active since Jun 2025

22 Jun 2025, 07:50

Angry customer ..

I am very angry about the worst service received after buying a TV at game online.last year November 2024 in I bought a 43 inch smart TV at game for my kids with the hope that I will be connecting it using wifi for my kids but unfortunately the TV stopped detecting wifi In April 2025 which is not even within 6 months of purchase.

I tried to contact game and hisense and I was told to wait for the feedback as they will be sending one of the technicians to check the problems.

I waited with hope and 2 guys were sent to me and told me they were unable to check the TV .But to my suprise the following day I received the call from their customer service department informing me that they will sent someone to check the TV .When I told them about two guys who claimed they were sent by hisense they told me they did not recognoze them as they did not sent any technicians yet.The lady who called me insist that she will be sending the technicians nd that they will have to check me R250 for service.I was so mad and frustrated asking myself if am about to be ****med my TV since am nologer sure if the call was truly from hisense as a result my complained was cancelled.

M still mad because m still sitting with a TV that is not working because it does not detect any available wifi.

I need my tv fixed soon or else am taking this further.

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