KJ
Kapil J
1 reviews | Active since Sept 2009
27 Mar 2023, 16:41
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Reference number is 955792 dated 18 March. I have not had any feedback as yet. I have tried calling them and they just cut me off (4 times). Even after giving them the reference number they still do not bother contacting me.
My issue is the following: DSTV works for a while and then it pixelates and then freezes. I then have to come out of channel and go back into channel for it to work. This works for 5min. only happens on DSTV. I am using fibre.
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Hisense's replyOfficial
28 Mar 2023, 13:54Dear Kapil
We would like to express our sincerest apologies for any inconvenience caused by the issue you are currently experiencing. We are aware of the DSTV issue, we have escalated the matter to our developers & they are working on resolving the issue.
RegardsHisense SA
We would like to express our sincerest apologies for any inconvenience caused by the issue you are currently experiencing. We are aware of the DSTV issue, we have escalated the matter to our developers & they are working on resolving the issue.
RegardsHisense SA
Hisense's reply28 Mar 2023, 13:54
Official
Dear Kapil
We would like to express our sincerest apologies for any inconvenience caused by the issue you are currently experiencing. We are aware of the DSTV issue, we have escalated the matter to our developers & they are working on resolving the issue.
RegardsHisense SA
We would like to express our sincerest apologies for any inconvenience caused by the issue you are currently experiencing. We are aware of the DSTV issue, we have escalated the matter to our developers & they are working on resolving the issue.
RegardsHisense SA