4 year guarantee with exclusions...

In February 2014 we took a chance and decided to buy a Hisense fridge. The main reason we decided to try an unknown brand at that stage was because it had a 4 year guarantee. About a week ago we realized that the handle of the top fridge part was cracked and started to brake. We never misused our fridge. When my wife called Hisense,they said that it is seen as accessories and only carry a 6 month guarantee. I feel Hisense advertise 4 year guarantees to let clients buy their products with 4 year peace of mind, but now that it comes to claim,small prints and exclusions is coming out. After this Fridge I bought other Hisense products thinking I have a wonderful 4 years not to worry. How am I ever suppose to trust Hisense again? Who knows what else is not covered after 6 months? Really disappointing.