AB
ADRIANA B

1 reviews | Active since Feb 2015

24 Feb 2015, 15:56

2 TV'S STOP WORKING AND COMPLAINT IGNORED

I purchased 2 HI-SENSE television sets in 2013 from 2 different Makro branches. The 1st in November 2013, a 50\ Smart Full HD LED (50K360) TV from Makro Germiston. The 2nd a 50"3D Smart FHD LED (N50K610) purchased in December 2013 from Makro Alberton as a christmas gift. In June 2014 the 1st 50\"" Smart Full HD LED TV stopped working. I contacted Hi-Sense and after 2 to 3 weeks I eventually got a credit from Hi-Sense to return the television back to Makro to replace it as it could not be repaired. On 28/01/2015"

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Replies (1)
Hisense
Hisense's reply19 Mar 2015, 14:50
Official
Hello AdsDB,

We regret your negative experience with Hisense. One of our consultants will be in contact with you soon, to assist you further with your concern.

Best Regards,
Hisense Service Team
0860 HISENSE (***)
***
http://www.hisense.co.za