LB
Lynton B

1 reviews | Active since Oct 2017

30 Oct 2017, 18:33

Zero After Sales Service

I purchased a New 60" LG 4K TV for a mere R27000.00 +- 4 Months ago. A month after my purchase a beautiful pink line appeared from the top to the bottom of the screen. I contacted Hirschs Fourways and an LG technician was promptly dispatched. This was the high point of my experience. It has been over a month now and after much persistence and continuous calling, I was told last Friday I would receive a new TV (as one would expect). Delivery date being Saturday, never happened, Its now Monday and I was assured delivery. Well its 18:25 and yet again no delivery. The sad part is I work for Samsung and the moral of the story, LG will never be Samsung and once Hirsch's has your money, they could care less.

PS. You can buy the same TV but a 65" for the same price at Dion Wired.

Even if by some miracle I do eventually get my TV, I will never buy an LG again nor shop at Hirsch's Fourways.

Utter disappointment.

0
Replies (0)