Worst service department to ever exist!!!!!

<p>i purchased a home theaters system from Hirsch's in Boksburg. My blue ray player died and my two speakers are not functioning. I spent an extra R700 on extended warranty for the whole system, on top of the R10 000, 00 cash I spent on it. I sent in for repairs two months ago!! </p> <p>I am the one who keeps calling for an update and sending in e-mails. They never let me know what's going on, no updates and lies! Two weeks ago they say it's been repaired and it's on it's way. When I get there the driver has not arrived and its policy not to call the driver when he's on route. I was promised my goods will be delivered to me. Three days later I call in again and I'm told it has not been repaired!!!!</p> <p>i am livid with the ******* service and treatment I have received. I have been in that store and lost my temper to make them understand my frustration. They are more they are full of smiles when spend money in their business and act like your best friend, but when it comes to keeping you as a happy customer no one gives a rat's Ass!!!</p> <p>i would never reccomend Hirsch's to anyone!! It's a disgrace as a South African company! All its employees should be embarrassed to be associated with it!!!</p> <p>i am LIVID!!!!</p>