Worst customer service I have ever experienced

Elba gas stove/ oven purchased on the 27th of June.It was the last one&a discontinued product.There were a few things that we brought to Chris's attention,namely the *****ed door and missing part,but were assured that before delivery all would be sorted.Promised delivery date 30th June.Actual delivery date, after WE phoned Hirsch's multiple times 3rd July.Door not fixed,parts not in and this time with paint on it.We went straight into the branch to complain&were promised that on Monday(6th) everything would be rectified.On Monday,no big surprise,nothing happened.WE again phone Hirsch to see what is going on.Eventually I deal with Elba myself to arrange to have someone come out.He only comes out on the Thursday,fixes most of the stuff but not the door as he says it needs to be replaced&he will have head office contact us to arrange this.We are now over a week later(almost 3 weeks after buying the stove)&still completely dissatisfied with the state.We are now told that Elba cannot help us&being fed even more lies by everyone we seem to deal with.Hirsch now want us to buy a Kelvinator...if I wanted a Kelvinator I would have bought one in the first place.Hirsch's customer service SUCKS