Worst after sale service ever

I took our broken Dyson vacuum cleaner in, and was advised that I need to order a replacement part. The repairs department indicated that they will get me a quote on that same day. I am still waiting for them to call me back (almost four weeks later). I have followed up and spoke to four different staff members, including the branch manager. I haven't had one follow-up call from them. This is terrible service - even if there are delays in sourcing the replacement part, I merely expected a status update every now and then.<br> <br> On the same day, I also returned a 40\ Samsung TV for repairs (still under warranty). Again