utterly unhappy customer

<p>we bought a world pool fridge and freezer from hirsch hillcrest. once I unpacked it at home I noticed the fridge and freezer were different colours so I returned it and since they did not have the same colours I took an A E G fridge and freezer instead. Within a short period of time it started giving us hassles , the fridge was forminng ice, we infromed hirsch 3 times about the issue and have gotten home visits all three times by a technician who has done absolutely nothing to fix it. The guarantee ends within the next 30 days and I personally feel they are procrastinatig the issue so they do not have to supply me with either a NEW FRIIDGE or take the old one in and fix it pproperly. I have bought appliances to the value of +- R60000 over the past four years and am extremely unhapppy with the customer services that HIRSCH HILLCREST has given us.</p> <p> </p>