Uncaring, unhelpful, unresolved.

Hopeless after-sale service. Lucy and Allan Hirsch... You would think a family run business would mean caring and attention to customer services but sadly this is not the case for me. Having purchased a pressure cooker valued at over R2000.00, I am need of a replacement part for the cooker hood. I have contacted the branch more than 12 months ago. To date, I have received no assistance.

To think that Leroy Merlin is still selling these pots baffles the mind why Hirsch has proven to be absolutely useless in assisting with this matter. Mark me down as extremely disappointed.