Sub Quality items

The Hirsch's staff are helpful and friendly, the sad issue is that their products are no where to the level of the staff and are not worth the prices being charged. Bought a Samsung Microwave from them in the biggening of January 2023, made a mistake of not testing the device fully ( 24 hour tests) in the week I bought it , only unpacked it a week later and was shocked to find that it will not work for periods longer than 5 minutes , without shutting down. Took it through on the next Saturday I had off ( 12 days after purchase) to be told that because its longer than 7 days , the item will have to be fixed. What faith can one place on a expensive item that has issues month one. Lesson to all Hirchs clients , don’t buy items there unless you are able to fully test the item , that very day. Heaven forbid you buy gift that cannot be tested the day of purchase. It was I can say my first and last purchase at Hirchs. High prices and name brand does not mean quality.