Shockingly bad service. In fact the worst ever!!!!

Worst service ever. Bought a faulty TV with a 5 year extended warranty and the sound NEVER worked! 4 weeks down the line and not ONE promise to get the matter resolved has been kept.

Richard Hirsch was apparently going to personally call us to resolve and that was also a lie.

They keep passing the buck to LG and we apparently need to understand that it was an end of range product. SO, you can obviously then not expect any service and need to just be OK with the fact that it does not work. Why sell us a 5 year extended warranty then???

Oh, and to add insult to injury, when we get seriously ****ed off, because quite frankly we now have earned the right to be, we get given a bunch of PR **** about "moving forward". What a joke... let's move forward with no resolution in site and not one promise met. That's the Hirsch way by the looks of it...