Shocking service

<p>I bought a whirlpool combi fridge from Hirsch's on the 24th of May 2014 for R12000. I also took a comprehensive maintenance plan for 3 years which starts after the manufacturer's guarantee is over. </p> <p>On the 15th of August 2016 the fridge stopped working so I called Hirsch's for the repairs on the following day which I was told that one of their agents was going to contact me. After 2 days a technician from whirlpool contacted me and came over to fix the fridge. He then told me that one of the boards was faulty and needed to be replaced and that it would take 3 weeks to get board as it needs to be ordered. </p> <p>After 3 weeks the technician came back to replace the board but still the fridge wouldn't work. A couple of days later he came back to fry and fix it . He even put a new compressor and still it wasn't working. He then told me that he was going to talk to his boss to find out what was the next step. Few days later the technician told me that they were going to come and get the fridge and take it to the workshop to try and fix it. </p> <p>It's been 3 weeks now since the fridge was taken and still nothing. I get calls from Hirsch's asking me if I've been in contact with the technician but no one is telling me whether the fridge can be fixed or not. When I check the whirlpool online service I saw that the fridge more parts to be replaced. Honestly the fridge is 2 years old and already it needs so many parts replaced. </p> <p>It's been 2 months without a fridge and I don't know when am I getting it back if ever. It's ridiculous and appalling that whirlpool can't fix their own products. I will never buy anything from Hirsch's or whirlpool products. I'm really disappointed and angry that I am still waiting for the fridge to be fixed and no one is telling me what's going on.</p>