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went to #Hirsch bought a blender and it does not do what it supposed to, went back for a refund and they deducted 15% for trying out the machine to figure out that it does not blend..#Hirsch#ripoff.. I must say they very nice when you spending money in their store but dare you go there and ask for a refund when the product does not do what it supposed to then you see the attitude of the people who work there...Pathetic service!!!!