Poor service from hirsch ballito

<p>We purschase a debt freezer from hirsch ballito,dealer with Sarah,the next day we found out the freezer was not working,phoned Sarah back and she informed us that someone was going to come and sort it out,3 days later no response from her,I eventually had to call her back,I informed her That i wanted to return it rather as we purchased a defective product and that we not happy with it,she said no,what about the credit protection act,</p>