No service delivery

<p>Hirsch's is great at arranging to send out a service tech and take their R385 callout fee, but that's where it ends. No feedback from service dept. as to what's happening after that. Always have to call them to find out what's going on. Hold on for ages; leave messages to call you back; get cut off after being on hold - no response or call back from them! </p> <p>Sick of the useless service and having to get angry and nasty first before anything happens. I don't want your useless apology, I want good service!</p>