HIRSCHS SERVICE DEPT IS PATHETIC

Do not send your SMEG equipment to Hirschs Service Dept in Durban for repair. My oven door was returned from having a new glass fitted, and it was falling apart. It is obvious from the absolutely inept way it was done that they do not know what they are doing. After contacting the service dept, and their Brand Manager Lucy Hirsch I had my complaint acknowledged, and subsequently (for over ten weeks) I’ve been ignored like a stop street. If I could award minus stars I would.