Hirschs selling returned items at brand new items prices via manipulative salesman

I was looking to buy a Delonghi Multifry Airfyer. I went to the store in Struben's Valley. When I got there, there was an assistant very eager to help me. I was really impressed with the service.

He showed me the 1 Airfryer they had which was on the shelf. He agreed to sell it to me for R200 less then boxed everything and put it at the cashier for me to pay, Before I paid, I requested that I atleast have the opportunity to have another look at the item I was buying. When I opened the airfyer, there was no turn ladel. When enquired with the assistant, he informed he didn't know about it and will find out. Whilst he went to find out, I noticed that the airfryer had rust on the top, there were scratches inside the pot and there were no extra attachments with it that should have come with it. The assistant then returned and told me that there are no other attachments with the fryer.

My attitude turned from being impressed to really disgusted as: 1. The assistant did not know anything about the products 2. Was very quick to get the product sold without demonstrating anything to me 3. Did not allow me, the customer, the opportunity of having a look with what I was buying before boxing it (considering that this item it R4500) 4. Did not ensure that every attachment applicable to the item was in the box

To me, it appears, with the rust and scrathes inside, that this was a returned item that was merely put back onto the shelf. I am disgusted that Hirschs considered themselves to be so exclusive and yet this was they sell their customers.

My warning to all is CHECK CHECK CHECK before you buy. Hirschs is extremely expensive and I am very offended that they tried to rip me off by selling me a used item as almost the same price as a new one.

I will never purchase anything from Hirschs again