Hirschs lack of CUSTOMER service

ZERO RATING ACTUALLY for both the Springfield store and Margaret Hirsch. Such pathetic service and total disregard for the customer. They conclude payment immediately, make a delivery commitment but never adhere to the commitment. This seems to be an ongoing problem with this store. No accountability from either staff or management. Even more DISGUSTING is the response I received from Margaret Hirsch who advised that I should be lucky to get a delivery as other retailers are only delivery in Jan 2021. If that is the case then advise the CUSTOMER so that they can choose to purchase elsewhere, DON'T take the payment on the pretext of delivery and then give the CUSTOMER the run around. DEAR MARGARET. kindly note that you are not doing the CUSTOMER a favor, they are making a payment for their purchase and if you cannot deliver DO NOT TAKE THE PAYMENT. Appliances are available at other retailers who are more committed.