HIRSCH'S FAILED ON ITS PROMISE.

Purchased a new stove from Hirsch Kenilworth on 02 Nov with condition of delivery 03 Nov. Never materialized so I cancelled the sale and wanted reimbur*****t. Hirsch tried everything to keep the sale in place. Eventually offered free instillation by their authorized contractor. We obliged so stove was delivered. Reported a faulty small plate to Hirsch. They sent a Defy representative who confirmed such and said the stove must be exchanged for new. It's now more than a month later and after back and fourth communication with Hirsch salesman, we are still waiting for a new stove. The faulty plate permanently remains on so after using I have to switch off stove everytime at main electric board. Unacceptable service from Hirsch and would not consider going there ever again nor would I recommend others to do so. Rather try others.