Hirsch's delivered faulty goods

We bought new appliances from Hirsch's Hillcrest in June and Hirsch's delivered the items on the 29th of July. At the time of the purchase, the salesman told us that he would also include a wok stand as we had just spent a significant sum buying all of our new kitchen appliances from Hirsh's in one go. At the time of the delivery we were still living in chaos mid-renovation and I was unfortunately out of country on the day of the delivery. The delivery driver and his assistant placed the boxes in the corner of our garage and they only opened the box for the oven for my partner to half inspect in the box before she signed the delivery note for receipt of all four appliances. Notably, there was no wok stand included and my partner was rather disappointed at the realisation that the Hirsch's salesman had **** to us to force the sale. Unknowingly to her at the time, she should have asked for all four boxes to be unpacked with the items taken out of their boxes, lifted up and rotated 360 degrees for her to have performed a full inspection. In early September our kitchen contractors opened the boxes for the appliances and found that the microwave door was completely shattered with the metal frame severely bent and there was notably no blue protective film on any of the metal frames. The extractor was also badly bent and upon closer inspection there appears to be a manufacturing defect with the face of the frame not aligning flush with the rest of the frame. We took the issue up with Hirsch's immediately and they contacted Bosch to come on site to inspect the microwave and the extractor. Three weeks have now passed and the only information we've received to date is that Bosch won't be repairing the items under warranty. Since then, our kitchen contractors have finished and left site. Our electricians haven't been able to finish wiring up the kitchen and scullery areas and we're still waiting on Hirsch's to make a decision about "repairing" the appliances. The bottom line is that we thought we bought new appliances from Hirsch's and now it would appear to us that we are being strong armed by a dishonest salesman into accepting faulty goods for which we must now also pay to have repaired because my partner didn't open the boxes on the day of delivery and lift up each of the appliances out of the boxes by herself to inspect them. Needless to say we will never be using Hirsch's ever again and I would strongly urge anyone who ever buys from Hirsch's in future to inspect your appliances (360 degree inspection) before signing any delivery notes of any kind.