1 reviews | Active since May 2016

14 Aug 2025, 14:23

Hirsch *****s Maintenance Plan - Faulty Unit

Good day

I hope this review opens eyes when buying from Hirsch.

I bought an LG washer/dryer last year.

A year later it was faulty and no parts were available. They credit me for the unit to buy the 2025 model.

I had a maintenance plan on the previous one and was still far from going into the extended maintenance plan. Hirsch's fine print says that you can’t get a refund to move the plan over. They take your money.

For example, you buy a brand new LG washer/dryer. You realise it is faulty and they replace it the next day. The. You have to pay again for the 3-year maintenance plan.

Hirsch is pathetic !!

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Replies (1)
's update15 Aug 2025, 12:03
Reviewer Update
Went to Hirsch once again regarding the problem.

What a pathetic manager at the Somerset West branch.
No people skills at all.

Unpleasant to shop there.

Rather go to Tafelberg Furniture.
Such friendly and lovely people!!!