Hirsch and LG - terrible service and terrible products. Save yourself.

I only have myself to blame. Why did I break my rule and buy from Hirsch again. You would think that I would have learnt from the previous faulty dishwasher I bought my in-laws that was eventually replaced after numerous complaints. Or from the smart TV that died in a week and it took them a week to replace. Or from the LG dishwasher that had to have almost every component replaced including PC board after 3 months. So now - 3 weeks after buying a 17k LG washing machine - it is dead. All the above times including this time - I bought the extended warranty from Hirsch. What they don't tell you is that it takes 48 to 72 hours for a technician to come back to you when your machine has an issue. But now it is now 4 days later and no word from them. My reference number is 250606. My wife called several times to expedite but they actually could not care less. I buy LG products because my previous ones lasted decades. Nowadays it seems like you would be better off buying any cheap brand as it is on the same level. Please note that when I buy these appliances - they are the top of the range - with all the bells and whistles. Please public - stay away from Hirsch and stay away from LG. Terrible service and terrible faulty products. Hirsch's warranties are the biggest gimmick under the sun. Do yourself a favour and read the fine print.