1 reviews | Active since Sept 2013
Hirch’s The worst after sales i ever experienced
Bought a fridge and a Microwave from them in December2022. Took the Microwave home with them delivering the fridge the next day. That turn out to be 4 days later. Because we live in Herm****. Which was not a problem we i bought it. When they deliver the fridge I will ant to send the Microwave back the turn table soes not turn. No Sir cant do that you have to take it in back to Somerset West yourself. Took it in a few weeks later first time i did get a chance. No it is old now they have to send it in for repairs cant swop it. Putting it down the turn table shatter so I order a new one. The week turned out to be 6 weeks. In that 6 weeks i keep on phoning for the turntable. Without a newly bought Microwave. Fetch it 2 weeks ago. O they did not have the turntable yet. Phone me last week please come fetch the turn table. Last Saturday at Hirches. O sorry it is not here yet. I just drive from Herm**** for ut. Sorry not here. So Monday they phone me again. It is here. I am at Hirch’s now. Sorry they dont know if it is here The person working with that is not working on Saturdays. So i have paid fir a microwave and for 4 months of owning it. I still did not use it because of Hirch’s bizarre systems. Never had that problem at Tafelberg. Learned my lesson. Never buy from Hirch’s again
