Hirch's empty promises

I bought a fridge and a Microwave from hirch's Friday. On one condition delivery before 12:00 On Monday they could not do it Over the weekend. With the promise they will deliver before 12:00 On Monday And i requested they will call my wife Sunday i get a call Asking the adress. On my number i provided it again and ask If it will be before 12:00. Nobody ask them that. Although it were writen down. So i ask him it now then. Today i get a very rude call again. Asking me the adress. I again give it with the reminder of before 12:00. Full of stories NO they are first doing other deliveries. I am last on the route. So i want to cancel the sale I am not there after 12:00 and apparantly the truck alredy left them i have to pay delivery fees!! For a non delivery. So thank you Hirch this will be the last time of empty promises from you.