Hi sense and hirsch umhlanga get a “0”rating from me

Disgruntled,dissatisfied and finally fed up in every way.we purchased a hi sense 55 inch 4k smart tv from the store over a year ago.lately we have been having an issue with the tv set where it freezes on you tube mode etc.the only way to get the entire tv working again is to switch off and on the mains.we have a ps4 dstv blu ray dvd etc connected to the same plugs ...if by continously switchin off and repowrring the mains that way i incure damages to those devices will hi sense or hirsch incur expenses or will that leave me with a hefty expenditure along with the **** product we spent our hard earned fourtune on.hi sense sent out guys on many occasions inconveniencing me to make sure my home and i were available to them.they came in here with incorrect software more then once.they changed a component behind the tv and now want to change the same component again!!!so this iss what the 5 year guarentee covers guys.please consider before purchasing any hi sense product coz my image of them is truly and finally *****ed!!!Mr Harry and his team from hirsch umhlanga are just as hopeless.what they promise is not what we get.you dont get service or any kind or response or action if u literally dont demand it.the staff at hirsch call us making statements such as due to loadshedding we are experiencing these issues.the staff at hirsch are not qualified electricians to even make such statements.just goes to show that the staff they employ are not worthy of positions they hold!Basically you only get service and a happy face the day u walk into a store,believe the bull they tell u,make a purchase and entrust them with ur money but the minute you walk out the door forget any kind of service cause thats something you will never get!!