OF
Ockert F

1 reviews | Active since Oct 2020

02 Nov 2020, 10:04

Follow up communication lacking

On 20 October I was told by Defy that me freezer would be replaced by Hirsch's Milnerton branch. After receiving no further communication from either Defy or Hirsch's Milnerton branch I phoned them on Monday 26 October. On Friday I received a Whatsapp and was told that there is no stock. Does that mean not in their branch or at any branch of Hirsch's or not even at Defy?

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Replies (1)
OF
Ockert F's update02 Nov 2020, 15:05
Reviewer Update
I have made contact with the branch manager and Nishan has answered all my questions and also came back for suggestions as to how I can address the out of stock situation of Defy products. 5 stars for this.