DO NOT TRUST THIS SERVICE PROVIDER

I ordered a Defy 9kg front loader on 28 November 2022. They called me a few days later offering an inferior brand which I refused. I requested a refund and they confirmed that it would be 21 days. I explained the urgency of this as I required a washing machine. I received feedback and the lady "Trisha" was initially rude and when I explained to her my situation, she said she would try to escalated.

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