Do not buy from Hirsch

My parents who are in their 70's was conned into purchasing a R25000 lounge suit from a sales rep in Hirsch umlhanga. This was in December 2014. Firstly the sales agent new nothing about the lounge set, and claims that it cannot fit through the door and my dad had to get trellidor who cost him R800 just to remove the gate so the lounge set can fit in. But when i did speak to someone else recently they told me the lounge set can open<br> Only to find out that the recliner on the 3 seater does not work, and the other lever is broken.<br> After my dad made many calls to this Sally from Hirsch she promised it will get sorted. Eventually I took over this because I can let my parents be ******. Eventually in january I get a call from a technician to say he will go over the ffg week to sort thie lounge out but to date he has not.<br> I am totally disgusted with the way sales staff take advantage of older people. Now we are sitting with a R25000 lounge set with the recliner still not working.